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Privacy Policy
A straightforward account of what we collect on this website, why, and how to ask us to delete it.
This policy covers what this website itself collects. It doesn't cover information you share directly with us during a treatment or consultation, which is handled under separate medical confidentiality practices.
What We Collect
- Contact form submissions — your name, email, phone, and the treatment you're interested in, so we can respond
- Lead capture pop-up — your first and last name, cell phone, email, zip code, the treatments you're interested in, and your opt-in consent to be contacted
- Work-with-us applications — your name, email, and anything you tell us about yourself
- Basic visit analytics — an anonymous, randomly generated visitor ID (not tied to your identity unless you fill out one of our forms), the pages you view, and whether you clicked through to book
What We Don't Collect Here
- Booking, scheduling, and any treatment or health information you share with us — that all lives in Boulevard, our booking platform, not on this website
- This site never asks for or stores payment, insurance, or medical information
How It's Used
- To respond to your message, application, or booking interest
- To understand which pages and treatments visitors are interested in, so we can improve the site
- We never sell your information, and we don't share it outside the small team who runs the house and the vendors below
Text Messages & Email Marketing
- Email and text messages are separate opt-ins. Checking the email box lets us send you marketing emails; checking the SMS box (always optional, never pre-checked) lets us send you recurring text messages at the number you provide — specials, new services, openings, and appointment-related updates
- Consent to receive marketing texts is not a condition of any purchase or of booking with us
- Message frequency varies, and message and data rates may apply
- Reply STOP at any time to unsubscribe from texts, or HELP for help; you can unsubscribe from emails using the link in any message
- We never sell your phone number or email, or share it with third parties for their own marketing
SMS / Text Messaging
- We collect your mobile number and SMS consent only when you choose to opt in. We use it to send the texts you agreed to: specials, new services, openings, and appointment updates.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who We Share With
We share limited information only with the service providers below, who process it on our behalf. We never sell, rent, or share your information with other companies for their own marketing. SMS opt-in data and consent are never shared with anyone (see Text Messaging).
- Boulevard — our booking and scheduling platform, used for all appointment and treatment information
- FormSubmit — delivers contact form and application submissions to our inbox
- Google Translate — an optional, on-page translation tool you can choose to use
Your Choices
- To request that we delete any information you've shared with us through this website (contact form, lead pop-up, or application), email or text us and we'll take care of it
- Declining the lead capture pop-up or the contact form doesn't affect your ability to book or visit us
Questions, or want something deleted? Reach out any time.
